For the last three years the Bank has concentrated on expanding its retail banking business in order to take advantage of the rapidly growing retail banking market in Ukraine. Retail banking includes providing current and deposit accounts, FX services, and money transfers. Previously, the retail banking segment provided consumer finance loans, auto loans, residential mortgage loans and other loans to individuals, debit cards, debit cards with personal instalment loans and credit cards. However, as a result of events beginning in the 4th quarter of 2008, the Bank has suspended retail lending and has no plans to start lending again in 2009.
The Bank is currently placing emphasis on developing the retail “Transaction Bank” model with focus on fully-functional internet-banking and mobile telephone banking, salary projects and money transfers, public utilities payments and international money transfers. The Bank is also developing its MAB services, wireless application protocol, and short message service (“SMS”) banking.
For more information please visit http://www.alfabank.com.ua/retail
